Last updated: September 2026

Warranty Policy

Tested before it ships

Every Tosh Dash is assembled by hand, flashed and tested before it leaves us. What we guarantee is simple: your unit works when it arrives.

If it arrives dead or damaged

Check your Tosh Dash when you receive it, before you install it for good. If it is dead on arrival or damaged in transit, email info@toshdash.com within 14 days of delivery with your order number, a short description and photos or a video. After that period we can no longer treat a fault as a delivery defect.

Why we decide case by case

Tosh Dash is a DIY product. You install it, wire it to your own VESC and run it in an environment we cannot see or control. That makes it very hard to tell a manufacturing fault from an installation problem. If you report a defect, we will therefore — at our sole discretion — repair the unit, replace it, or offer a discount on a replacement. Shipping the unit back to us is at the buyer's expense.

What is not covered

• No proof of purchase, or units not bought through toshdash.com
• Incorrect wiring, reversed polarity or supply voltage outside the specification
• Improper installation or use, including use outside the published specifications
• Mechanical damage to the display, circuit board, enclosure or cables, including crash and impact damage
• Water or moisture inside the unit — Tosh Dash is not waterproof
• Opened enclosures, soldering traces, repairs or modifications not made by us
• Firmware that did not come from us, or an interrupted firmware update
• Normal wear, cosmetic marks from 3D printing, and small variations between units
• Damage to anything other than the Tosh Dash itself — your VESC, battery, motor or vehicle

The warranty applies to the original buyer only and is not transferable.

Limit of liability

To the extent permitted by law, our total liability for any claim is limited to the purchase price you paid for the product. We are not liable for indirect or consequential damages, including damage to your vehicle or its components, loss of use, or costs of installation and removal. Tosh Dash shows information from your controller; how you build, set up and ride your vehicle is your responsibility.

We won't leave you hanging

We value every one of our customers. Even when a problem is not covered — a wiring mistake, a drop, a bad flash — get in touch. Where we can, we will help you get running again, for example with advice, a repair at cost or a discount on a replacement.